Terms of Service

1. Introduction

1.1 These Terms and Conditions apply to the use of our website or the purchase of products offered through our website.

1.2 Defined terms and interpretations for these Terms and Conditions are listed in Paragraph 26.

2. Acceptance

2.1 You represent and warrant that:

(a) You are a natural person and at least 18 years old;

(b) You have the authority to enter into a legally binding contract with us; and

(c) You are not prohibited by applicable laws or contracts from entering into a legally binding contract with us.

2.2 We reserve the right to request written confirmation of your authority to agree to these Terms and Conditions.

2.3 You represent and warrant that you have not:

(a) Been convicted of a computer- or internet-related crime; and

(b) Been previously denied products or access to the website.

2.4 We reserve the right to deny you access to our website if we deem such denial necessary or appropriate.

2.5 Placing an order means:

(a) Your assurance and guarantee that you have carefully and completely read these Terms and Conditions;

(b) Your offer to make the purchase of the order exclusively in accordance with these Terms and Conditions;

(c) Your agreement that any order confirmation will be based solely on these Terms and Conditions; and

(d) Your promise to comply with these Terms and Conditions.

2.6 If you do not agree to these Terms and Conditions, you may not use the website or purchase products.

2.7 You must expressly agree to these Terms and Conditions in order to:

(a) Submit information to or through our website; or

(b) Purchase a product.

2.8 By visiting our website, purchasing products, or agreeing to these Terms and Conditions:

(a) You also agree to our Privacy Policy, and

(b) You agree to our Acceptable Use Policy and undertake to comply with it (further details are provided in Paragraph 12 below).

2.9 We recommend that you print a copy of these Terms and Conditions for future reference.

2.10 If you do not agree to these Terms and Conditions, you may not place an order or communicate with us.

3. Personal Use

You confirm that you will use the website solely for the purchase of products for your personal and non-commercial use, as the customer and not as a representative or on behalf of any other person.

4. Price

4.1 The prices for products listed on our website include shipping costs but exclude any fees, taxes, customs duties, charges, or similar governmental charges ("duty unpaid and untaxed").

4.2 All customs duties, fees, charges, taxes, or other governmental charges and declarations for the import of products to the delivery address are your responsibility and will be borne by you and are not included in the price of the products. Additional charges may apply to any delivery, which the seller is not responsible for and must be borne by the customer. These may include, in addition to shipping costs, customs or VAT duties, as the goods are shipped from a non-EU country (China). Whether customs duties apply to a product should be clarified with our customer service before placing the order. Customs duties or VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped "duty unpaid and untaxed." The buyer is the "importer of record" and is responsible for the proper payment of customs duties and/or VAT and must fully comply with the laws and regulations of the import country. As the rules for the importation of goods vary from country to country, please check the customs and VAT duties in your country before placing your order. The buyer is responsible for ensuring compliance with all laws and regulations of the import country upon receipt of the goods.

4.3 We will make reasonable efforts to ensure that all details, descriptions, and prices of the products listed on our website are accurate. However, there may be cases where errors occur. If we discover a pricing error, we will inform you as soon as possible and give you the opportunity to confirm your order at the correct price or cancel your order. If we are unable to contact you or if we do not receive a response from you, the order will be treated as canceled and you will receive a full refund. If you choose to reconfirm your order, we will proceed with delivery and charge or refund the amounts as indicated in our notification shortly after we receive your reconfirmation of the order, using the payment method you used for the order.

4.4 We are not obligated to fulfill an order if the price listed on the website is incorrect (even after you have received an order confirmation).

4.5 Prices may change from time to time. However, such changes will not affect an order for which an order confirmation has been sent.

5. Placing an Order

5.1 After placing an order, all orders are subject to availability. If we have sufficient stock to fulfill your order, you will receive an order confirmation, which will serve as our confirmation of receipt of your order. In the event of delivery difficulties or unavailability of stock to fulfill your order, we will notify you by email and refund any payments made for the order.

5.2 A contract is formed only when we have issued an order confirmation to you and only with respect to the product(s) included in the order confirmation. These Terms and Conditions form part of the contract and are incorporated to the exclusion of all other terms.

5.3 If your order consists of more than one product, the products may be delivered in separate shipments at different times.

5.4 We reserve the right to remove products from the website at any time. We also reserve the right to edit or remove any materials or content from the website. We will not be liable to you or any third party for the removal of any product from our website or the editing or removal of any materials or content from our website.

5.5 We reserve the right to refuse or reject any order you place at any time (even after we have sent an order confirmation). We will not be liable to you or any third party for canceling or rejecting an order.

5.6 If we cancel your order after receiving payment (and even after sending an order confirmation), we will fully refund the payment for the order.

6. Payment

6.1 You can pay for the products using one of the payment intermediaries listed on our website.

6.2 You can also pay for your order, either in full or in part, with a promotional voucher provided by us. Promotional vouchers can only be entered online at checkout.

6.3 We may use payment intermediaries to process payments between you and us. You agree that we may disclose documents and information about you to payment intermediaries, including documents and information that contain your personal data.

6.4 We are not a regulated payment processor or money service provider and are not responsible for payment failures or issues caused by the payment intermediaries.

6.5 You are responsible for providing complete and accurate details during the payment process, and all payments must be made using your own means. By placing an order, you confirm that:

(a) The payment method used for the payment belongs to you;

(b) If applicable, you are the lawful holder of the promotional voucher; and

(c) You have sufficient funds or credit available to pay for the order.

6.6 We are not liable or responsible for the unauthorized use of your credit, debit, or prepaid cards by third parties, even if those cards have been reported as stolen. We are entitled to report any fraudulent payment or other unlawful activity to the relevant authorities (including credit bureaus).

6.7 You will not:

(a) Initiate chargebacks regarding any payment you have made for products; or

(b) Attempt to reverse payments you have made for products.

6.8 You will fully indemnify and hold us harmless for any chargebacks or reversals of payments you have made, as well as any losses, costs, liabilities, or expenses we incur arising from or in connection with such chargebacks or reversals.

7. Delivery

7.1 We will make every effort to deliver your order to the delivery address provided when placing the order.

7.2 At checkout, we will indicate an estimated delivery date for your order.

7.3 We may notify you if we are unlikely to meet the estimated delivery date, but we will not be liable to you for any losses, liabilities, costs, damages, fees, or expenses resulting from a delayed delivery, to the extent permitted by law.

7.4 There may be instances where we are unable to deliver products to certain locations. In such cases, we will inform you and either cancel and refund the order or arrange for delivery to an alternative delivery address confirmed by you.

7.5 The risk in the product passes to you upon delivery to the delivery address, unless delivery is delayed due to a breach of your obligations under these Terms and Conditions. The risk passes at the point when delivery would have occurred without your breach.

7.6 If you are unable to accept delivery or collection of your order, we may leave a card with instructions for redelivery or collection by the courier.

7.7 If delivery or collection is delayed due to your unreasonable refusal to accept or failure to accept delivery or collect your order, we may charge you for all reasonable fees and other costs incurred by us due to the return of the order to the sender, without prejudice to other rights or remedies available to us.

7.8 Shipping of goods takes place within 2-20 days after confirmed receipt of payment. The standard delivery time is 7-12 business days, but in exceptional cases, it may take up to 4 weeks, unless otherwise stated in the product description. The owner does not ship directly. The order is shipped by the manufacturer once the entire order is in stock there.

7.9 All customs duties, fees, charges, taxes, or other governmental charges and declarations for the import of products to the delivery address are your responsibility and will be borne by you and are not included in the price of the products. Additional charges may apply to any delivery, which the seller is not responsible for and must be borne by the customer. These may include, in addition to shipping costs, customs or VAT duties, as the goods are shipped from a non-EU country (China). Whether customs duties apply to a product should be clarified with our customer service before placing the order. Customs duties or VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped "duty unpaid and untaxed." The buyer is the "importer of record" and is responsible for the proper payment of customs duties and/or VAT and must fully comply with the laws and regulations of the import country. As the rules for the importation of goods vary from country to country, please check the customs and VAT duties in your country before placing your order. The buyer is responsible for ensuring compliance with all laws and regulations of the import country upon receipt of the goods.

8. Order Cancellation or Modification

8.1 Once an order is placed via our website, you may cancel or modify your order by sending us an email.

8.2 Once an order is packed, it cannot be canceled or modified; instead, the order must be returned to us according to Paragraph 10 below. Since our goods are shipped from Asia, longer transit times may occur, which we cannot influence. If the goods are already on the way to you, cancellation is not possible. Please wait until you receive the goods and return them to us. Of course, you can still inform us of your withdrawal in advance. To guarantee the fastest return, we kindly ask you to send us a shipping confirmation. An early refund is possible no earlier than 16 weeks after receiving the order, if the goods have not arrived.

8.3 Since we operate with an automated system, orders are triggered immediately after submission. Therefore, we cannot interrupt the shipping process until delivery, and a refund before receiving the goods is only possible within 24 hours after the order.

9. Faulty Products

9.1 You acknowledge that the products are standard products and are not made to order to meet your specific requirements.

9.2 All product descriptions, information, and materials provided on the website are provided without any warranties and without any express or implied guarantees or other assurances.

9.3 The images of the products may differ slightly from the actual product you receive.

9.4 If the product you receive is faulty, you can send us an email informing us of the product to be returned and attach a picture of the faulty product.

9.5 You can return the product to us in accordance with Paragraph 10.

9.6 We will inspect the product upon receipt. Our processing time depends on your order.

9.7 We will notify you by email if we determine that the product is faulty.

9.8 Our sole obligation to you regarding faulty products is, at our sole discretion, either:

(a) Replacing the product and paying for the shipping costs to deliver the products to the delivery address, for which you must return the faulty product to us and we will deliver a replacement product to the delivery address; or

(b) Paying you an amount equal to the price of the product and the return of the faulty product to us. We will pay this amount to you via the account from which we received the payment, and using the same payment method.

9.9 If we determine that the product is not faulty, we may, at our sole discretion, decide not to refund the purchase price of the product and we may require you to pay all reasonable service costs and offset these against the payment method you used for the order. We are not liable for losses, liabilities, costs, damages, fees, or expenses arising from this paragraph, to the extent permitted by law.

10. Returns and Refunds

10.1 Our return policies are part of these Terms and Conditions, based on which you may access and use our website.

10.2 If you are not completely satisfied with your order, you may send an email informing us of the product to be returned and return the product to us. The withdrawal period is 30 days from the day you or a third party you name, other than the carrier, takes possession of the last item.

10.3 Returns and costs are to be borne and paid by the customer.

10.4 The product must have been received by us in order for the customer to be entitled to a refund. We will inspect the returned product upon arrival.

10.5 You ensure that the product is sent back to us in the same condition it was received and properly packaged. The product must be unused, the product labels must not have been tampered with, and the product must be in its original packaging. If a product is returned in an unsuitable condition, we reserve the right to refuse acceptance of the return.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the returned product, we will send you an email approving your return. A refund will be issued shortly to the payment method used for the order once we send you notification of approval of your return.

10.8 The withdrawal is complete when the physical product has been received by us.

10.9 Since our goods are shipped from Asia, longer shipping times may occur, which we cannot influence. If the goods are already on the way to you, withdrawal is not possible. Please wait until you receive the goods and return them to us. Of course, you can still inform us of your withdrawal in advance. To guarantee the fastest return, we kindly ask you to send us a shipping confirmation. An early refund is possible no earlier than 16 weeks after receiving the order, if the goods have not arrived.

11. Vouchers

11.1 You can use our promotional vouchers or discounts when making a payment for products on the website.

11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered at the checkout page of our order.

11.3 After entering and applying the voucher or discount code, the voucher or discount will be taken into account in the total amount of your order at checkout.

11.4 You can only redeem one promotional voucher or discount per order.

11.5 The credit of a promotional voucher will not accrue interest and has no cash value.

11.6 If the balance of a promotional voucher is insufficient for your order, you may pay the difference using a separate payment method available on the website.

11.7 If you use a promotional voucher for an order that is returned, the value of the promotional voucher will not be refunded. However, if you paid part with a separate payment method, that part may be refunded.

12. Permitted Use

12.1 You must not ("Prohibited Actions"):

(a) Use our website in any way or perform any action that may cause damage to the website or impair its performance, availability, or accessibility;

(b) Use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;

(c) Use our website to copy, store, host, transmit, send, use, publish, or distribute material consisting of spyware, computer viruses, Trojans, worms, keystroke loggers, rootkits, or other malicious computer software (or related to them);

(d) Conduct systematic or automated data collection activities (including scraping, data mining, data extraction, or data harvesting) on or in relation to our website without our express written consent;

(e) Access or interact with our website using a robot, spider, or other automated means;

(f) Violate the guidelines set out in the robots.txt file for our website;

(g) Use data collected from our website for any direct marketing activities (including email marketing, SMS marketing, telemarketing, or direct mailing);

(h) Use data collected from our website to contact individuals, companies, or other persons or entities;

(i) Use the website to interact with devices or instruct them, unless explicitly authorized;

(j) Use the website infrastructure directly or indirectly to initiate, propagate, participate in, lead, or attempt to hack attacks or send bandwidth-hogging, malicious, or potentially harmful network messages to any device, whether owned by us or not;

(k) Copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive the structure or source code of the website (whether to create derivative works of the source code or otherwise);

(l) Use or access the website to create a similar or competing product or service, or to conduct benchmarking or comparative studies of products to third parties;

(m) Sell, assign, sublicense, transfer, distribute, or rent your access to the website to any third party;

(o) Make the website accessible to a third party over a private computer network;

(p) Edit or otherwise alter the content or paper or digital copies of materials printed or copied from our website;

(q) Use the website in any way prohibited by applicable laws or regulations governing the use of the website;

(r) Make unauthorized requests or place unauthorized orders; or

(s) Place speculative, false, or fraudulent orders.

12.2 You acknowledge that you are liable to us for any damages, losses, liabilities, costs, or expenses we suffer or incur that arise from or in connection with any prohibited action you take.

12.3 You agree to notify us as soon as possible after you become aware of any person engaging in a Prohibited Action. You will assist us in any reasonable way with any investigations we may conduct based on the information you provide.

12.4 You must ensure that any information you provide to us through our website or in connection with our website or products:

(a) Is true, accurate, current, and complete and is not misleading;

(b) Complies with all applicable laws and regulations;

(c) Does not infringe on the privacy, personal data protection, confidentiality, intellectual property rights, or other rights of any person; and

(d) Is not offensive, abusive, pornographic, defamatory,

unreliable, misleading, illegal, or otherwise objectionable.

12.5 You must promptly provide us with all documents or other information we request to verify your identity. You will promptly update all information you provide to ensure that all your information with us is complete and accurate at all times.

12.6 You must comply with all applicable laws regarding your use of the website, and it is your sole responsibility to ensure that you comply with these laws, regardless of whether they are based in the country of your residence, the location from which you access the website, or otherwise.

12.7 Please email us if you become aware of any material or activities on our website that violate these Terms and Conditions.

13. Website Linking

13.1 Links from our website to other websites and resources provided by third parties are provided for your information only. Links from our website to other websites and resources should not be construed as an endorsement or approval of those linked websites or resources, or the information you may obtain from them.

13.2 You acknowledge and agree that we have no rights or control over the content of any other websites and resources linked to from our website or referred to in our website.

13.3 You may link to our homepage, provided that you do so in a way that is fair and legal and does not damage or exploit our reputation.

13.4 You must not set up a link in any way that suggests any form of association, approval, or endorsement by us where none exists.

13.5 You must not set up a link to our website on any site that is not owned by you.

13.6 Our website must not be embedded in frames on any other website, nor may you create a link to any part of our website other than the homepage.

13.7 We reserve the right to withdraw the approval to link without notice.

13.8 The website you link to must comply in all respects with the content standards set out in our Acceptable Use Policy (see Paragraph 12 above).

13.9 Please contact us to obtain our prior approval for any linking to our website that does not comply with this Paragraph 13.

14. Intellectual Property Rights

14.1 The code, structure, and organization of the website are protected by intellectual property rights.

14.2 We are the owner or licensee of all intellectual property rights in our website, its content, and the material published on it. These works are protected by applicable laws and treaties worldwide. All rights are reserved.

14.3 You may only use the website and all content on the website for your personal and non-commercial use, and in accordance with these Terms and Conditions. The content of the website includes content related to the products.

14.4 You agree to notify us of any suspected infringement of intellectual property rights that we own.

14.5 You are not permitted to use our trademarks without our prior written consent, unless they are part of materials you use in accordance with Paragraph 13 (and are reproduced exactly).

15. Privacy

15.1 Our Privacy Policy is part of these Terms and Conditions, based on which you may access and use our website.

15.2 We use cookies on our website. We also use cookies to track how our customers prefer to view our website. By accepting these Terms and Conditions, you also consent to our use of cookies for this purpose. For more information about cookies, please see our Privacy Policy.

15.3 If you provide us with your personal data, we will process this personal data in accordance with your instructions from time to time and take appropriate security measures to protect this personal data from unauthorized and unlawful processing and accidental loss, destruction, or damage.

15.4 Unless special protection measures are appropriate or otherwise agreed in writing, information and documents related to the sale of products may be shared by us, and in particular, such information and documents may be made available electronically to all of our employees, executives, consultants, or representatives.

16. Viruses

16.1 We do not guarantee that our website is secure or free from errors or viruses.

16.2 You are responsible for configuring your information technology, computer programs, and platform to access our website. You should use your own antivirus software.

16.3 You must not misuse our website by knowingly introducing viruses, Trojans, worms, logic bombs, or other malicious or technologically harmful material.

16.4 You must not attempt to gain unauthorized access to our website, the server on which our website is stored, or any server, computer, or database connected to our website.

16.5 You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

16.6 If we believe you have violated the provisions of this Paragraph 16, your right to use our website will immediately terminate. We may report any violation to the relevant law enforcement authorities and will do so if required by applicable law.

17. Liability

17.1 Subject to Paragraph 17.13, we exclude all liability to the fullest extent permitted by law and accept no responsibility for losses incurred by you or any other persons as a result of:

(a) Content from third parties or user-generated content;

(b) Our content, including the accuracy, completeness, or timeliness of our content;

(c) The products, and in particular from the quality, images, descriptions, or specifications, compliance with the description, and reasonable suitability of the products for a particular purpose;

(d) Reliance on information contained in these Terms and Conditions or on our website, or on features provided in these Terms and Conditions or on our website;

(e) Inability to access the website or any part of it, or access is interrupted or partially or incorrectly functioning; and

(f) Any failure or delay in performing obligations by us, whether or not we give prior notice, to the extent that the failure or delay is caused by an event beyond our reasonable control, including telecommunications failures, power outages, terrorism, fuel strikes, bad weather, computer failures, supplier delivery failures, labor disputes, and the absence of personnel due to illness or injury, and the time for fulfilling an obligation impacted in this way will be extended accordingly.

17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any loss of profit, loss of business opportunities, loss of goodwill, loss of savings, or benefits, or for any indirect, special, or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the party concerned was aware of the possibility of such loss or damage.

17.3 Our liability, directly or indirectly arising out of these Terms and Conditions (including your purchase of products from us under these Terms and Conditions) or otherwise not explicitly excluded under these Terms and Conditions, shall be limited to the greater of $1000 or five times the price you paid for the product(s) that give rise to the liability, and is capped at that amount. The amount of this liability cap will be reduced by the amount of any unpaid amounts you owe us.

17.4 Any claims by a party for breach of contract, tort (including negligence), breach of statutory duty, or otherwise, arising from or in connection with these Terms and Conditions must be made within one year after the act or omission that allegedly caused the loss or costs.

17.5 Except to the extent that claims cannot be excluded or limited by applicable law, no claims arising from or in connection with these Terms and Conditions may be asserted personally against any of our employees, executives, consultants, or other representatives involved in the performance of the relevant obligations.

17.6 All representations or warranties, whether contractual or non-contractual, and all guarantees, conditions, terms, assurances, and obligations implied by law, custom, practice, trade usage, or otherwise (including implied representations of satisfactory quality, compliance with the description, and reasonable suitability for purpose) are excluded to the fullest extent permitted by law.

17.7 A claim against us (including our employees, executives, or consultants) may only be made from an act or omission. An act or omission includes a series of connected acts or omissions, the same act or omission in a series of connected matters, or similar acts or omissions in a series of connected matters and includes any claims arising from one matter.

17.8 These limitations in Paragraph 17 apply to our entire liability to you (including any third parties to whom we are held liable with or without our consent) in connection with a claim, and you and all such other persons may only pursue a claim against us for the same damage.

17.9 If a liability cap applies regardless of the amount, it applies to the entire provision of services or delivery of products by us, and there are no separate aggregated liability caps for you, any affiliated companies you belong to, or any other parties designated by a business user.

17.10 If we are jointly liable with another party to you, we are only obligated to pay you the share attributable to our fault in our reasonable judgment. We are not obligated to pay the share attributable to the fault of another party, for which that other party would otherwise be liable.

17.11 In assessing whether other parties are liable to you, it is not considered that you cannot pursue remedies against another party due to the expiration of claims against that party, the party's lack of necessary means, the party's reliance on exclusions or limitations of liability, or the party no longer existing.

17.12 These exclusions and limitations of liability in these Terms and Conditions shall not affect our liability:

(a) For death or personal injury caused by our negligence;

(b) For fraud or reckless disregard of professional duties;

(c) For any other liabilities that cannot be excluded or restricted under the laws of the jurisdiction to which a relevant claim is subject, including restrictions on our right to limit our liability; and

(d) In any other case, to limit our liability to less than the minimum amount required by any other relevant law or regulation for the claim; in this case, this minimum amount shall replace the amount that would otherwise apply.

17.13 These provisions set out the exclusive remedies available to any party or third party against either party arising from or in connection with these Terms and Conditions.

18. Indemnity

18.1 You will indemnify the released parties fully upon request for all claims, costs, and losses of any kind suffered or incurred by the released parties arising from or in connection with:

(a) A material breach of these Terms and Conditions by you;

(b) Any fraud, negligence, misconduct, or reckless disregard of your obligations under these Terms and Conditions; and

(c) Your use of our website.

18.2 We are entitled to recover from you all expenses that we reasonably incur in connection with any indemnified claim, and all such expenses shall be payable on request.

19. Force Majeure Event

19.1 If a force majeure event lasts longer than one week, we may terminate these Terms and Conditions immediately by written notice, with no liability except for a refund of the amount already paid by you for the undelivered product.

19.2 We reserve the absolute discretion regarding the solution we apply in the event of a force majeure event to fully perform our obligations under these Terms and Conditions.

20. Variations

20.1 We may change these Terms and Conditions from time to time. We will inform you in advance of material changes that we believe may negatively affect you. We will notify you of any changes to these Terms and Conditions. The current Terms and Conditions will apply to your use of our website and any products offered through our website.

20.2 If you do not agree with the revised Terms and Conditions, you must cease using our website or purchasing our products.

20.3 If you have given your express consent to these Terms and Conditions, we will ask for your express consent to the revision of these Terms and Conditions before your first purchase of products after the change. If you do not provide your express consent to the revised Terms and Conditions within the time we specify, you must stop using the website or purchasing our products.

21. Your Breach

21.1 Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way or if we have reasonable grounds to suspect that you have breached these Terms and Conditions in any way, we may do the following:

(a) Send you one or more formal warnings;

(b) Temporarily suspend your access to our website;

(c) Stop processing any order;

(d) Refuse any payment from you;

(e) Permanently block your access to our website;

(f) Block computers using your IP address from accessing our website;

(g) Contact one or all of your Internet service providers and ask them to block your access to our website; or

(h) Take legal action against you, whether for breach of contract or otherwise.

21.2 If we suspend or block your access to our website or part of our website, you must not take any action to circumvent such suspension or block.

22. Termination and Suspension

22.1 You may stop using the website at any time.

22.2 We may suspend the provision of the website at any time with or without cause and with or without notice.

22.3 Without prejudice to Paragraph 22.2, we may suspend or terminate your access to this website if your use of the website would cause or risk causing any legal liability or disturb the use of the website by others.

22.4 If we suspend or terminate your access to the website, we will attempt to notify you in advance. Nonetheless, we may suspend or terminate your access to the website immediately and without notice at our discretion.

22.5 We do not guarantee that our website will always be available or continuously available. We may suspend, withdraw, or limit the availability of our website in whole or in part for business or operational reasons. We will attempt to notify you reasonably in advance of any suspension or withdrawal. Upon suspension, withdrawal, or modification of the website, you shall not be entitled to any compensation or other payment.

23. Effect of Termination

23.1 Upon termination of these Terms and Conditions, any obligation for customer service shall immediately cease.

23.2 Under no circumstances will you be entitled to compensation for loss of rights, loss of goodwill, or any other loss resulting from the termination of these Terms for any reason.

23.3 Termination of these Terms and Conditions will not affect any rights that have already arisen and will not affect the provisions of these Terms and Conditions that are intended to apply or come into force after termination. Paragraphs 17 (Liability) and 18 (Indemnity) shall continue to apply after termination of these Terms and Conditions.

24. General Provisions

24.1 You may not assign any of your rights under these Terms and Conditions.

24.2 The rights, powers, and remedies provided in these Terms and Conditions are (unless expressly provided) cumulative and not exclusive of any rights, powers, or remedies provided by law or otherwise.

24.3 We outsource the hosting of the website to a third party.

24.4 If the validity or enforceability of any provision of these Terms and Conditions is restricted in any way by applicable law, that provision will be valid and enforceable to the maximum extent allowed by law. The invalidity or unenforceability of such a provision will not affect the validity or enforceability of the remaining provisions.

24.5 The non-exercise or delay in exercising any right, power, or remedy provided in these Terms and Conditions or by law will not constitute a waiver of that right, power, or remedy. If we waive a breach of any provision of these Terms and Conditions, it will not be deemed a waiver of any subsequent breach of that provision or any other provision.

24.6 The exercise of rights by the parties under these Terms and Conditions is not dependent on third-party consent.

24.7 These Terms and Conditions are for our and your benefit and are not intended to benefit or be enforceable by any third party.

25. Governing Law

25.1 These Terms and Conditions, their subject matter, and formation (including any non-contractual disputes or claims) are governed by the laws of China and will be interpreted in accordance with those laws.

25.2 Any disputes, differences, disagreements, or claims (including non-contractual disputes or claims) arising from or in connection with these Terms and Conditions, including the existence, validity, interpretation, fulfillment, breach, or termination of the same or any disputes concerning non-contractual obligations arising from or in connection with these Terms and Conditions, shall be submitted to and finally resolved by arbitration administered in China under the rules that are in force at the time of submission of the arbitration notice. The law governing this arbitration clause is the law of China. The seat of arbitration shall be China. The number of arbitrators shall be one. The arbitration will be conducted in English.

26. Interpretation

26.1 In these Terms and Conditions: "Contract" means your order of a product or products in accordance with these Terms and Conditions, which we accept under Paragraph 4.3;

"Customer" means any natural person who places an order on the website;

"Delivery Address" means the delivery address as specified in the relevant order;

"Estimated Delivery Date" means the estimated delivery date of an order;

"Force Majeure Event" means any event or circumstance that causes us to be unable to perform an obligation under these Terms and Conditions or only be able to perform it with delay, arising from a cause beyond our control and not attributable to our failure to take due care to prevent such failure or delay, including war or the threat of war; force majeure; natural or nuclear disasters; riot or civil unrest; pandemics; terrorist acts; malicious damage; fire or flooding; compliance with new legislation or orders from a government or judicial authority; airport or port closures; or trade disputes unrelated to the party affected by the event or condition that causes the cessation or delay of operations;

"Indemnified Parties" means us, any affiliated company, and their respective officers, employees, contractors, and representatives.

"Intellectual Property Rights" means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets, and all similar rights;

"Order" means the order you submit via our website to purchase a product or products from us;

"Order Confirmation" means our email to you confirming receipt of your order under Paragraph 4.3;

"Payment Intermediary" means any third-party provider of payment processing services that we engage;

"Product" means any product offered on our website;

"Website" means the website;

"Website Infrastructure" means all our systems (including code) that enable, provide, or describe the website;

26.2 References to "Paragraphs" refer to paragraphs of these Terms and Conditions.

26.3 Headings are for ease of reading and do not affect the interpretation or construction of these Terms and Conditions.

26.4 Words in the singular include the plural and vice versa. Words expressing a gender include all genders, and references to persons include individuals, companies, bodies corporate, firms, or partnerships.