Privacy Policy

Personal Data Collection Statement

This Personal Data Collection Statement ("PICS") is provided to inform you in accordance with the Data Protection Regulation (Privacy):

  • For what purposes your personal data collected by us will be used in connection with your use of this website ("Website") or your purchase of products sold through this website ("Products");
  • Who your personal data may be disclosed to; and
  • Who you can contact to request access to or correction of your data.

We may revise this PICS by making changes on this page. You should review this page from time to time to take note of any changes we may make.

1. Data User

1.1 ("We", "Us", "Our") is the data user.

2. Affected Individuals

This PICS applies to personal data of ("You" or "Your"):

(a) Visitors: Persons who visit our website; (b) Users: Individuals who purchase, request, or receive products; (c) Contacts: Persons who contact us through our website, via email, or by other means.

3. What We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From Visitors: IP address or other unique device identifiers;*

(b) From Users:

  • Username;
  • Account password;
  • Full name;*
  • Email address;*
  • Billing address;*
  • Shipping address;*
  • Payment information;*
  • Phone number;

(c) From Contacts:

  • Full name;*
  • Email address;*
  • Any other personal data you provide to us.

*denotes mandatory personal data

3.2 If you do not provide mandatory personal data to us, we may not be able to grant you access to our website, deliver our products to you, or respond to your communication with us.

4. Purpose and Use

4.1 We are entitled to collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide our products to you, such as:

  • To manage and fulfill your orders;
  • If you choose to register an account on our website, to create and update your registered account with us;
  • To process and facilitate the billing and payment of your orders;

(b) To monitor and analyze the use of our website and to generate aggregated statistics about such usage;

(c) To personalize your experience on our website, including identifying your preferences and behaviors to better cater to your individual needs;

(d) To improve our website and products based on the information and feedback we receive from you, as well as our analysis of website usage and product purchases;

(e) For research and development and using your personal data for testing, research, analysis, and supporting product development (including machine learning);

(f) For customer service and helping us respond more effectively to your service inquiries, gather feedback, and address support requests;

(g) For non-marketing communications related to your orders, such as order confirmations and shipping notifications;

(h) For technical purposes and project management requirements;

(i) To maintain the security and integrity of personal data collected through our website;

(j) To prevent fraud;

(k) For legal proceedings or as required by regulatory authorities, government agencies, or official requests;

(l) For direct marketing, but only if we obtain your consent (see Paragraph 11 below); and

(m) For other purposes directly related to the above.

4.2 The personal data we collect shall not be used for other purposes unless:

(a) You have given your express consent for use for such other purposes;

(b) The purpose is directly related to the purpose for which the personal data was collected; or

(c) We are permitted to use the personal data for other purposes under an exemption or otherwise in accordance with applicable laws and regulations.

5. Transfer Recipients

5.1 We may disclose your personal data to the following parties:

(a) Our employees and executives; (b) Our subsidiaries and their employees and executives; (c) Shopify Inc. and its affiliates, an IT service provider commissioned by us to manage and maintain the website and process your orders placed through the website; (d) PayPal Holdings Inc. and its affiliates, as well as other payment processors or intermediaries ("Payment Processors") that we may engage to process payment transactions for us in relation to our products or in the course of our business activities; (e) Suppliers of our products ("Suppliers") to enable the shipment of our products to you; (f) Other service providers and data processors we engage, such as:

  • Administrative service providers;
  • IT service and software suppliers;
  • Data analysis providers;
  • Data entry and processing service providers;
  • Cloud service providers; and
  • Credit bureaus; (g) Our insurers and bankers; (h) Our professional advisers in the areas of law, finance, and accounting; (i) Other companies, organizations, or persons as required by applicable laws, regulations, legal procedures, or governmental requests, or when disclosure is deemed appropriate for security concerns. This includes sharing your personal data with other companies, organizations, or individuals for the purposes of fraud protection and fraud prevention; and (j) Other companies, organizations, or persons in the context of negotiations for a merger, sale of business assets, consolidation or restructuring, financing, or acquisition of all or part of our business by or into such other company.

5.2 When you make payments to us through Payment Processors, you enter into a direct contract with the Payment Processor and are subject to their terms of use and privacy policies. You should review the Payment Processor’s privacy policies and, if applicable and at your discretion, provide your consent to these policies, which are not governed by this PICS or our privacy policy.

5.3 When we disclose your personal data to other parties, we ensure the confidentiality of your personal data by including confidentiality or other contractual clauses in the agreements with third parties with whom we share your personal data.

5.4 We may disclose your personal data to parties other than those described in Paragraph 5.1 above, if we inform you beforehand and obtain your consent.

6. Cookies

6.1 Our Cookie Policy is part of this Privacy Policy, which governs your access and use of our website.

6.2 A cookie is a small data file that a website can send to your computer or device when you visit our website.

6.3 Cookies are used to make websites work better and more efficiently, typically by allowing them to recognize you and remember important information that makes your use of a website more convenient (e.g., by remembering your user settings).

6.4 We use cookies to:

  • Store technical data to ensure our website loads and displays correctly and efficiently when you visit our website;
  • Remember decisions you’ve made or information you’ve provided (e.g., your username, language, or region) so your preferences are retained for your future visits to our website and you don’t need to authenticate again during future visits;
  • Analyze how you navigate our website to help us optimize the design;
  • Track your behavior and preferences to assess what kind of information and products you might be interested in from us.

6.5 We use:

  • Session cookies, which are unique every time you visit our website;
  • Persistent cookies, which are not deleted when you close your browser and are activated each time you visit our website.

6.6 The cookies we use are either:

  • Necessary cookies, which are essential for our website to help you move from page to page and use its functions;
  • Functionality cookies, which allow our website to remember your choices and provide more personalized features;
  • Performance cookies, which collect information about your usage of our website and help us improve its functionality.

6.7 We use a limited number of third-party cookies, which you can find in our Cookie Policy.

6.8 By continuing to use our website without indicating your refusal to accept cookies or withdrawing your consent, you consent to our use of cookies.

6.9 You can reject cookies or withdraw your consent at any time by adjusting your browser settings. These settings are typically found in the "Options" or "Settings" menu of your internet browser, or by clicking on "Help" in your browser menu. Removing cookies may affect your use and experience of our website.

6.10 We store cookies only for the duration required for the function they are used for. This function varies depending on the cookie.

7. Retention

7.1 We will retain your personal data for as long as necessary to fulfill the purposes for which they were collected. We may also retain your personal data for a longer period if required to meet our contractual or legal obligations.

7.2 Personal data you have provided to us will be destroyed after the retention period expires.

8. Access and Correction

8.1 You have the right under the PDPO to:

  • (a) Request a copy of your personal data held by us, unless we are exempted from complying with a data access request; and
  • (b) Request us to make necessary corrections to personal data you believe to be inaccurate after we have fulfilled a data access request. We may refuse a request for correction if we believe the personal data is correct or if the opinion or proposed correction is inaccurate.

8.2 If you wish to access or correct your personal data, please contact us.

8.3 We reserve the right to charge a reasonable fee for processing a request for access to personal data or for its correction.

9. Direct Marketing

9.1 We may use your collected personal data to market our products directly to you.

9.2 The types of personal data we may use for direct marketing purposes are:

  • □ Your full name;
  • □ Your email address;
  • □ I do not object to the use of these types of personal data for direct marketing.

9.3 The direct marketing activities we intend to carry out using your personal data are:

  • □ Information and promotional materials about our products, similar products you’ve previously purchased, discounts and other promotions, and information about us that we believe you might find useful;
  • □ Updates regarding our website or products; and
  • □ Seasonal greetings.
  • □ I do not object to receiving these types of direct marketing activities.
  • □ I object to receiving the types of direct marketing activities checked (but not the other types).

9.4 If you do not expressly consent, we will not use the types of personal data for the direct marketing activities described in this Paragraph 11.

9.5 If we obtain your consent for direct marketing, we may disclose your personal data for direct marketing purposes to the parties mentioned in Paragraph 5.1 above.

9.6 You may ask us at any time to stop using your personal data for direct marketing purposes by sending us an email or responding to any direct marketing message from us with the subject "Unsubscribe."